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ChatFuel vs ManyChat

It’s no secret that ManyChat and ChatFuel are similar so the question on everyone’s mind is WHO IS BETTER?

ManyChat versus Chatfuel

 

Facebook has earned its place as the future of social media with its user base swelling up on a daily basis. Companies are also availing Messenger chatbots for tapping this highly lucrative market using premier chatbots building tools such as Chatfuel and ManyChat.

These chatbots assist in having a real-time conversation with users in stark contrast to an asynchronous conversation via social media post or maybe email.

You can easily embed them in your website or opt for the standalone Messenger application for engaging with your customers directly.

Apart from answering customer service queries, chatbots can assist with segmentation of audience, direct selling of products and even collection and cultivation of potential leads.

Today we are going to discuss the two premier chatbots – ManyChat and Chatfuel.

 

ManyChat versus Chatfuel

 

Facebook has earned its place as the future of social media with its user base swelling up on a daily basis. Companies are also availing Messenger chatbots for tapping this highly lucrative market using premier chatbots building tools such as Chatfuel and ManyChat.

These chatbots assist in having a real-time conversation with users in stark contrast to an asynchronous conversation via social media post or maybe email.

You can easily embed them in your website or opt for the standalone Messenger application for engaging with your customers directly.

Apart from answering customer service queries, chatbots can assist with segmentation of audience, direct selling of products and even collection and cultivation of potential leads.

Today we are going to discuss the two premier chatbots – ManyChat and Chatfuel.

 

Create Fully Connected Systems With ManyChat

Connecting all your integrations in with your messenger bot to get the full function while having great customer engagement. We al know this is important which is growing more and more every day just like Gary Vaynerchuck has proven.

Benefits of using Chatbot:

Facebook Messenger With ChatFuel

About Chatfuel

You can now automate your Facebook inbox for answering the commonly asked questions and hand it over to a human whenever required with the versatile ChatFuel.

It has already garnered a niche for itself amongst digital marketing enthusiasts with high retention rates, higher engagement, and lower customer acquisition cost.

ChatFuel Pricing Quick Reference

Chatfuel Pricing

Free ChatFuel Version

This basic functionality takes the shape of the following:

  • Up to 1000 subscribers.
  • Essential tools for automating your Messenger inbox.
  • Chatfuel branding on payments and landing page.

 

ChatFuel PRO Version

You can easily level up your game with powerful features such as:

  • Unlimited subscribers.
  • Full-features for supercharging your bot.
  • No Chatfuel branding on payments and landing page.
  • Same business day response guaranteeing 90% satisfaction.
  • Allows creation of custom and lookalike audiences through Facebook Ads Manager.

 

ChatFuel Premium Version

Benefit out of guaranteed results in the form of:

  • Unlimited subscribers.
  • Powerful features to supercharge your bot.
  • No Chatfuel branding on payments and landing page.
  • VIP ‘White Glove’ service for resolving queries faster.
  • Allows creation of lookalike and custom audiences through Facebook Ads Manager.
  • Dedicated Account Manager and expert help at hand to make your work easier.
  • Fb Ads setup for luring in subscribers towards your bot.

The pricing tier gets selected automatically depending on the total number of subscribers to your bot.

Thus, the monthly price gets adjusted proportionally with the growth of your subscriber base.

This, in turn, ensures that you get charged only for the services availed.

ChatFuel Templates

Using Chatfuel Templates

You can create your desired template by simply logging in to Chatfuel dashboard.

The Bot Agency template, for example, helps in generation of appointments, following up with leads, automation of lead and client support as well as education of users regarding the working dynamics of the agency.

A Hotel template, on the other hand, can enhance booking requests and even establish seamless communication channels with guests once they arrive in your hotel.

Using ManyChat With Facebook Messenger

About ManyChat

This visual flow bot builder for Facebook can help users in taking care of customer queries and complaints which might arise as a part of their sales and customer service drive.

All you need to do is hook up a ManyChat account to your Facebook page and you get a very user-friendly visual drag and drop builder which are called flows in the ManyChat platform.

You can easily convert your potential clients into subscribers with the complete toolset which accompanies ManyChat. Whether you are a startup trying to make your mark or an established business trying to retain your market stronghold, ManyChat can make a dramatic difference in a positive standpoint in both the cases.

ManyChat Pricing Quick Reference

ManyChat Pricing Packages

ManyChat Free Verison Features

  •  2 broadcast sequences which can be set at a delay ranging from several minutes to several weeks. This assists with providing materials in multiple steps as well as nurturing your leads.
  • Unlimited broadcasts for being transmitted to your subscribers with unbelievably high CTRs, 2-10x higher open rates and various other personalization features which are otherwise impossible through email.
  • 4 Growth Tools which help in the effective conversion of traffic into Messenger subscribers. These Growth Tools can be used on various mediums such as physical promo materials, Facebook ads, websites etc. The Facebook Comments tool serves as an important part of the whole package which helps in converting users commenting on a particular post to subscribers of Messenger bot.
  • 3 custom fields for storing all forms of arbitrary information such as phone numbers, e-mail addresses and physical addresses. This data can be easily exported to your email marketing tool, CRM or even a spreadsheet using Zapier.
  • 10 tags helping with the proper segmentation of the audience depending on the actions taken by them while interacting with your Messenger bot. You can easily gain knowledge of broadcasts received by clients, track how they came across your bot and even understand the buttons which they tapped.
  •  

ManyChat PRO Version Features

Features double up with the paid version in the form of the following:

  • Unlimited broadcast sequences.
  • Unlimited broadcasts for gaining a competitive edge which is otherwise practically impossible through email.
  • Unlimited Growth Tools in the form of the Messenger Code tool, Facebook Ads JSON tool and Facebook Comments tool. The Messenger Code tool assists with the creation of graphical codes as clients can subscribe themselves to your bot with a simple scanning operation. Facebook Ads JSON helps with the seamless conversion of customers clicking on a Facebook ad into subscribers of Messenger bot.
  • Unlimited custom fields.
  • Unlimited tags.
  • API & developer tools.
  • Advanced marketing automation.
  • Integration with CovertKit, HubSpot and Zapier.
  • Payment possibilities right inside the bot through Stripe Connect.
  • Exclusive Beta features 

The PRO accounts are charged on the basis of active subscriber figures wherein every single Facebook page is billed in the form of a separate account. A tier is selected automatically by ManyChat based on your total number of subscribers.

The comprehensive price is adjusted by considering the eligibility of each tier during a particular month. In this way, users can be guaranteed about paying only for the services they use. All major credit cards such as American Express, MasterCard, Discover and Visa is supported by the ManyChat format.

 

ManyChat Templates

Using ManyChat Templates

The ManyChat dashboard comes with pre-loaded Templates as well as a section containing the ones which have been imported and even your personal creations.

While creating a Template, you will have to choose your desired elements and page before adding descriptions to the same. The customer management interface of ManyChat assists with the proper segmentation of the audience apart from messaging them directly which is extremely crucial for customer retention.

In spite of offering the same level of functionality as that of ChatFuel, the user interface of ManyChat is comparative sleeker. After proper segmentation of the audience, it is time for the broadcasting of messages.

However, Facebook imposes some stringent rules pertaining to promotional broadcasts which can be transmitted to users active over a span of the last 24 hours spent actively on your bot.

ManyChat comes with a built-in attribute which ensures complete compliance with this regulation to safeguard you from adverse penalties.

ManyChat Vs ChatFuel Comparative Conclusion

  • Although ManyChat offers only Stripe support, its setup is much easier. ChatFuel fills up this void by offering native Facebook payments although it is limited only to North American customers.

 

  • While working with ManyChat, you will be required to type in all the exact phrases which need to be matched. Although unlimited keyword matches are guaranteed by it, ManyChat is extremely time-consuming to use. ChatFuel, on the other hand, offers rudimentary NLP which is much less prone to mistakes as that of ManyChat.

 

  • The chat support of ChatFuel ranks higher in the department of amateur-friendliness although ManyChat wins it straight cut with more organized and clearer documentation.

 

 

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